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Terms & Conditions

Terms & Conditions

1.- PRIVACY POLICY:

1.1. – We strive to maintain the privacy and security of our customers and their personal information. Antistat Inc. does not sell or release any of its customer’s information including name, address, phone number, e-mail address, credit card information and/or details of purchases made. Antistat Inc. only uses personal information from its customers to complete the transaction, to verify the validity of the purchase, associated credit card charges being made and for delivery information.

Antistat Inc. may periodically, use customer’s information for its own internal marketing purposes to notify customers of special sales or promotions, only with customers consent. Antistat Inc. uses the latest in electronic transaction security technology in its shopping cart portion of the website. Antistat Inc. will do everything possible to protect and guard the privacy of its customers and their personal information. Please contact us if you have any questions or concerns.

For our full Privacy Policy please click here.

2.- TERMS OF USE:

2.1 – By using this website, you agree to the following Terms and Conditions. If you do not agree to any of these Terms and Conditions, please stop using this website. Antistat Inc. reserves the right to change, modify, add or remove portions of these Terms and Conditions at any time. Please check these statements and the website periodically for changes. By continuing to use this website you agree to be bound by any changes.

3.- PRICE OF THE GOODS:

3.1. – Prices displayed can change without notice. It is company policy to do it’s best to honor displayed pricing, however, certain circumstances require exceptions and we reserve the right to change or modify displayed pricing even after an order is placed.

3.2. – Antistat Inc. reserves the right (with notice before delivery) to increase the price of the merchandise to reflect any increase in the cost, due to any factor beyond the control of Antistat Inc., including but not limited to foreign currency exchange fluctuation, currency regulation, alteration of duties, significant increase in costs of labor, materials or other costs of manufacture.

3.3. – Prices displayed are exclusive of any applicable value added tax or other tax on sales, which the customer is additionally liable to pay to Antistat Inc. 

4.- RETURN POLICY:

4.1 – For any unwanted merchandise, Antistat Inc. offers a 28-day return policy.*

4.2 – Please carefully inspect the merchandise immediately upon receipt. If any item does not meet your approval, simply contact Antistat Inc. within 7-days of receipt for a Return Authorization Number (RAN).

4.2. – To request a RAN number call Customer Service at + 512-580-4220.

  • Returns are subject to a minimum 20% return fee (with a minimum charge of $13). In certain cases, this fee can be put towards another Antistat purchase.
  • Shipping, handling and COD charges are non-refundable.
  • Return shipping and insurance costs are the responsibility of the customer.
  • No returned parcels will be accepted freight collect or COD.
  • Antistat Inc. is not responsible for returned merchandise damaged in shipping.
  • Made to order products cannot be returned.
  • Items received by Antistat Inc., which have been damaged as a result of inadequate packaging or neglect by the customer, will be returned to the customer. 

4.3 – You must contact Antistat Inc., for a return authorization number otherwise returned merchandise will be refused. This number must appear on the outside of the returned box. Enclose a copy of your original invoice with your returned merchandise. All items returned for exchange or refund must be new and must be in its original packaging. Refunds or credits will be adjusted accordingly in the event items are missing or damaged.

*Certain merchandise categories by their nature (including made to order and non-bespoke) are exempt from the 28-day return policy; for a full list of exempt products please contact our sales department on +1 512-580-4220.

For our full Shipping and Returns Policy click here. 

5.- EXTERNAL/THIRD PARTY WEBSITES:

5.1 – This website may contain hyperlinks and other pointers to websites operated by third parties. Links to external and/or third-party websites of www.antistat.com are to improve site operability and enhanced payment security. When visiting external and/or third-party links, readers should keep in mind that Antistat Inc., does not accept liability and has no control over any linked sites or their content.

6.- VERIFICATION:

6.1 – Some orders are subject to Antistat’s Captcha Checks. For your protection from identity theft or credit card fraud, we may ask you to verify that you’re the card owner or that the order details are legitimate. This process rarely delays an order and requires either a simple call-back (which can be done after business hours). If your order requires Verification, we will advise you by phone or e-mail.

6.2 – The bill-to address you give us must agree with the address that the card issuing bank has on file. The bill-to address is the address to which your bank mails your monthly credit card statement. Please be sure you provide the correct information, even if the items are to be shipped to a different location. We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.

 7.- LIABILITY AND WARRANTIES:

7.1 – While we will use reasonable efforts to include accurate and up to date information on the website, no representation or warranty (express or implied) is given as to the accuracy or completeness or reliability of such information and to the extent permitted by law, we accept no liability or responsibility for such information. We exclude to the extent permitted by law, all liability for any loss incurred by any person as a result of the use of the Website or reliance on information on it.

7.2 – All items sold by Antistat Inc. are warranted solely by the manufacturer/distributor. All items needing repair should be sent to the manufacturer/distributor directly for service. Antistat Inc. is not liable if the manufacturer/distributor fails to perform warranty service.

 8.- LEGAL NOTICES:

8.1 – Copyright © 2019 ANTISTAT INC., All Rights Reserved. The trademarks appearing on the Website and copyright and other intellectual property rights in the materials contained in the website are either owned by Antistat Inc., or by our advertisers or suppliers. You have no right to use any trademarks displayed on the website, without the express written permission of the owner of those trademarks. No part of the website may be reproduced, transmitted or stored (including in any other website or other electronic forms) without our consent except that you may print or download to your hard drive extracts from the website for your own personal use. You indemnify us against any liability incurred in connection with any claim bought by a third party against us (either jointly or severally) arising out of your use of the website, a breach of these Terms and Conditions or a violation of any rights of another party.